Community Services - St George & Sutherland Community College
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Community Services

Community Services Courses

Ready to be the person people turn to?  |  Build a career with real purpose. 

If you have ever wanted work that truly means something, community services is it. This is the sector for people who want to stand beside others through the hardest moments of their lives and help them find a way forward. It is challenging, human work, and for the right person it is deeply rewarding. You could be the one who helps a family find safe housing, supports a young person to get back on track, or connects someone to the services that change everything for them. 

Why it matters now 

Communities right across NSW rely on skilled community services workers, and demand keeps growing. Qualified, values driven people are needed in not for profits, government and local organisations, which means genuine opportunity to build a lasting career with purpose at its centre. 

Where this can take you 

With the right qualification, you could work as a community support worker, case worker, welfare support worker, youth worker or family support worker. You might work in family support, homelessness, youth services, domestic and family violence, alcohol and other drugs, or community development. As you gain experience and study further, you can move into case management, program coordination and leadership roles. 

Your pathway 

A great place to begin is the Certificate IV in Community Services, which builds the practical skills for frontline and case work roles. From there, the Diploma of Community Services opens the door to case management and coordination. Keep climbing, and the Advanced Diploma of Community Sector Management prepares you for team leader and manager roles, while a Graduate Certificate takes you into senior practice and leadership. Few sectors offer a pathway this clear, from your very first qualification all the way to management. 

How you will learn 

You will learn from trainers who have worked in the sector, in small classes where real discussion and real scenarios bring the work to life. Supervised work placement, which we help arrange, gives you genuine experience and something solid to put on your resume. With monthly intakes and flexible study options, you can fit your training around your life, and our support team is here the whole way through. 

Ready to start 

Wherever you are on your journey, from first job to next step, we will help you find the right course. Subsidised places may be available for eligible NSW students, and our enrolments team can confirm your fee before you enrol.

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CHC62015 Advanced Diploma of Community Sector Management

Is it time to utilise and sharpen your leadership skills within the community sector? Then this course is for you. This nationally recognised qualification reflects the role of workers who are middle managers or managers across a range of community sector organisations. These

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Assessments are made against units of competency from the Advanced Diploma of Community Sector Management CHC62015.
  • Research and apply evidence to practice (CHCPOL003)
  • Manage and promote diversity (CHCDIV003)
  • Manage legal and ethical compliance (CHCLEG003)
  • Lead the work team (CHCMGT003)
  • Develop, implement and review quality framework (CHCMGT001)
  • Provide leadership across the organisation (BSBMGT605)
  • Monitor corporate governance activities (FNSACC604)
  • Manage innovation and continuous improvement (BSBMGT608)
  • Manage finances (BSBFIM601)
  • Lead and manage organisational change (BSBINN601)
  • Manage risk (BSBRSK501)
  • Implement and monitor marketing activities (BSBMKG514)
  • Develop and implement strategic plans (BSBMGT616)

CHC52025 Diploma of Community Services - CWA Accredited

Are you ready to contribute meaningfully to community well-being and social change? The Diploma of Community Services (CHC52025) at SGSCC is a CWA accredited program designed to prepare you for a dynamic role in community services. This program focuses on delivering comprehensive

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Assessments are made against units of competency from the Diploma of Community Services CHC52025.
  • Facilitate workplace debriefing and support processes (CHCMGT005)
  • Analyse impacts of sociological factors on people in community work and services (CHCDEV005)
  • Work with diverse people (CHCDIV001)
  • Apply specialist interpersonal and counselling interview skills (CHCCSL002)
  • Facilitate responsible behaviour (CHCCCS009)
  • Recognise and respond appropriately to domestic and family violence (CHCDFV001)
  • Assess needs of clients with alcohol and other drugs issues (CHCAOD004)
  • Develop and implement service programs (CHCCCS007)
  • Work with people with mental health issues (CHCMHS001)
  • Develop and maintain networks and collaborative partnerships (CHCPRP001)
  • Confirm developmental status (CHCDEV004)
  • Recognise and respond to crisis situations (CHCCCS019)
  • Assess co-existing needs (CHCCCS004)
  • Manage legal and ethical compliance (CHCLEG003)
  • Provide advocacy and representation services (CHCADV002)
  • Reflect on and improve own professional practice (CHCPRP003)
  • Develop workplace communication strategies (CHCCOM003)
  • Maintain work health and safety (HLTWHS003)
  • Promote Aboriginal and/or Torres Strait Islander cultural safety (CHCDIV002)
  • Facilitate and review case management (CHCCSM017)

CHC82015 Graduate Certificate in Client Assessment and Case Management

Are you an experienced Case Management practitioner in the health and/or community services sector? This qualification is intended to develop specialist knowledge and skills and strengthen your existing capabilities to facilitate independent and complex judgements in your

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Assessments are made against units of competency from the Graduate Certificate in Client Assessment and Case Management CHC82015.
  • Manage and promote diversity (CHCDIV003)
  • Undertake advanced client assessment (CHCCSM008)
  • Facilitate goal directed planning (CHCCSM001)
  • Lead own professional development (CHCPRP006)
  • Work with a child-focused approach (CHCFAM002)
  • Lead and influence ethical practice (BSBLDR813)
  • Implement case management practice (CHCCSM002)
  • Develop and cultivate collaborative partnerships and relationships (BSBLDR812)
  • Work with carers and/or families in complex situations (CHCCSM003)
  • Manage domestic and family violence screening and risk assessment processes (CHCDFV013)

CHC42021 Certificate IV in Community Services

Is it time to take the next step in your career in community services? Then this course is the right option for you. This nationally recognised qualification reflects the role of community service workers who deliver and support person-centred services to individuals and groups.

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Assessments are made against units of competency.
  • Work with diverse people (CHCDIV001)
  • Promote Aboriginal and/or Torres Strait Islander cultural safety (CHCDIV002)
  • Develop strategies to address unmet needs (CHCCCS008)
  • Work legally and ethically (CHCLEG001)
  • Assess and promote social, emotional and physical wellbeing (CHCMHS011)
  • Facilitate individual service planning and delivery (CHCCCS006)
  • Support community participation and social inclusion (CHCDIS012)
  • Follow safe work practices for direct client care (HLTWHS002)
  • Provide loss and grief support (CHCCCS017)
  • Facilitate the interests and rights of clients (CHCADV001)
  • Develop and maintain networks and collaborative partnerships (CHCPRP001)
  • Lead team effectiveness (BSBLDR414)
  • Use communication to build relationships (CHCCOM002)
  • Respond effectively to behaviours of concern (CHCCCS020)
  • Recognise and respond appropriately to domestic and family violence (CHCDFV001)