CHC82015 Graduate Certificate in Client Assessment and Case Management

Are you an experienced Case Management practitioner in the health and/or community services sector? This qualification is intended to develop specialist knowledge and skills and strengthen your existing capabilities to facilitate independent and complex judgements in your specialised area of practice.

What does this mean for you?

The CHC82015 Graduate Certificate in Client Assessment and Case Management reflects the role of those workers who are advanced practitioners in a health and/or community services context and who require a high level of knowledge and skills in case management in order to provide specialist services to clients with complex and diverse needs. Their role may also involve full responsibility and accountability for all aspects of work of self, others and functions; including advanced case management and assessment roles.

What will you learn?

  • Provide specialist services to clients with complex and diverse needs;
  • Act as a resource for other workers;
  • Provide practice supervision of staff including volunteers; and
  • Work intensively with clients.

Rewarding and fulfilling career options include:

  • Family Support Workers
  • Case Manager
  • Immigration Support and Resettlement Worker
  • Case Worker
  • Domestic and Family Violence Worker
  • NDIS Case Manager

Delivery and assessment mode:

  • Face to face at Jannali
  • Assessments are competency based which means that you have to demonstrate that you are able to meet the performance criteria for each unit.
  • Assessment methods will vary including: Questions & Answers, projects, role plays, presentations, portfolios, observation.
  • Assessments will be completed in and outside of class time.
  • You should allow approximately 5-10 hours per week for self-study and out of class and assessments.

Work Placement

The qualification does not involve a mandatory Work Placement. However, some units require the assessment of skills demonstrated in the workplace with additional simulations as required.

During your course you will be required to complete assessments that demonstrate your skills in the workplace. You may be required to work shifts determined by your placement/workplace provider, and these can include early mornings or late nights, any day of the week, including public holidays.

Entry Requirements

  • Must be 18 years or older
  • Hold a minimum 3 year tertiary qualification or equivalent in an associated field

All students must undertake the following:

  • Working with Children Check
  • Criminal Record Check

Course Fee and Payment options:

$8000 Pay in full or by Interest-free monthly payment plan By Cash, EFTPOS, Visa or MasterCard

Delivery Overview:

  • Duration: 4 term course
  • Days: Monday and Tuesday 9am-4.30pm
  • Units of Learning: 10
  • Requirements: Students must have 3 years experience in the industry, or hold a previous qualification in the field.
  • Monthly Intake: Yes

Eligibility for Subsided Training under the Smart & Skilled Training Program:

This training is subsidised by the NSW Government under the Smart & Skilled Training Program. To be eligible you must be

  • an Australian Citizen/Perm Resident/NZ citizen/humanitarian visa holder
  • aged 15 years or older, and
  • live or work in New South Wales, and
  • no longer be at school or equivalent

See Smart & Skilled page for further information.

Eligibility for “Skilling for Recovery” - Fee-Free nationally accredited training:

Skilling for Recovery is a NSW Government initiative to deliver JobTrainer funding in NSW. It provides free certificate, diploma and short course training to eligible applicants. If you meet the Smart & Skilled Program eligibility above and one of the following you could complete this course fee free:

  • Unemployed (with or without a benefit); or
  • At risk of unemployment; or
  • 17-24 years old (employed or not)

See Skilling for Recovery page for further information.

Time for you to enrol:

  • The WorkSkills team are available to take your enquiry or enrolment on 02 8543 7412 during business hours
  • At the Jannali Office Reception (Mon-Fri 9am to 5pm)

Apply Now

Assessments are made against units of competency from the Graduate Certificate in Client Assessment and Case Management CHC82015.
  • Manage and promote diversity (CHCDIV003)
  • Undertake advanced client assessment (CHCCSM008)
  • Facilitate goal directed planning (CHCCSM001)
  • Lead own professional development (CHCPRP006)
  • Work with a child-focused approach (CHCFAM002)
  • Lead and influence ethical practice (BSBLDR813)
  • Implement case management practice (CHCCSM002)
  • Develop and cultivate collaborative partnerships and relationships (BSBLDR812)
  • Work with carers and/or families in complex situations (CHCCSM003)
  • Manage domestic and family violence screening and risk assessment processes (CHCDFV013)