CHC82015 Graduate Certificate in Client Assessment and Case Management St George & Sutherland Community College

CHC82015 Graduate Certificate in Client Assessment and Case Management

Are you an experienced Case Management practitioner in the health and/or community services sector? This qualification is intended to develop specialist knowledge and skills and strengthen your existing capabilities to facilitate independent and complex judgements in your specialised area of practice.

What does this mean for you?

The CHC82015 Graduate Certificate in Client Assessment and Case Management reflects the role of those workers who are advanced practitioners in a health and/or community services context and who require a high level of knowledge and skills in case management in order to provide specialist services to clients with complex and diverse needs. Their role may also involve full responsibility and accountability for all aspects of work of self, others and functions; including advanced case management and assessment roles.

What will you learn?

  • Provide specialist services to clients with complex and diverse needs;
  • Act as a resource for other workers;
  • Provide practice supervision of staff including volunteers; and
  • Work intensively with clients.

Rewarding and fulfilling career options include:

  • Family Support Workers
  • Case Manager
  • Immigration Support and Resettlement Worker
  • Case Worker
  • Domestic and Family Violence Worker
  • NDIS Case Manager

Delivery and assessment mode:

  • Face to face at Jannali
  • Assessments are competency based which means that you have to demonstrate that you are able to meet the performance criteria for each unit.
  • Assessment methods will vary including: Questions & Answers, projects, role plays, presentations, portfolios, observation.
  • Assessments will be completed in and outside of class time.
  • You should allow approximately 5-10 hours per week for self-study and out of class and assessments.

Units of competency you will be studying:

  1. CHCCSM001 Facilitate goal directed planning (Core)
  2. CHCCSM002 Implement case management practice (Core)
  3. CHCCSM003 Work with carers and/or families in complex situations (Core)
  4. CHCCSM008 Undertake advanced client assessment (Core)
  5. CHCDIV003 Manage and promote diversity (Core)
  6. CHCPRP006 Lead own professional development (Core)
  7. BSBLDR806 Lead and influence ethical practice (Core)
  8. CHCDFV013 Manage domestic and family violence screening and risk assessment processes (Elective)
  9. CHCFAM002 Work with a child-focused approach (Elective)
  10. BSBLDR812 Develop & cultivate collaborative partnerships and relationships (Elective)

Work Placement

The qualification does not involve a mandatory Work Placement. However, some units require the assessment of skills demonstrated in the workplace with additional simulations as required.

During your course you will be required to complete assessments that demonstrate your skills in the workplace. You may be required to work shifts determined by your placement/workplace provider, and these can include early mornings or late nights, any day of the week, including public holidays.

Entry Requirements

  • Must be 18 years or older
  • Hold a minimum 3 year tertiary qualification or equivalent in an associated field

All students must undertake the following:

  • Working with Children Check
  • Criminal Record Check

Course Fee and Payment options:

$8000 Pay in full or by Interest-free monthly payment plan By Cash, EFTPOS, Visa or MasterCard

Delivery Overview:

  • Duration: 4 term course
  • Days: Monday and Tuesday 9am-4.30pm
  • Units of Learning: 10
  • Requirements: Students must have 3 years experience in the industry, or hold a previous qualification in the field.
  • Monthly Intake: Yes

Eligibility for “Skilling for Recovery” - Fee-Free nationally accredited training:

Skilling for Recovery is part of a matched funding commitment between the NSW and Australian governments under the JobTrainer Fund.

Skilling for Recovery is a key component of the State’s COVID-19 Recovery Plan.

Skilling for Recovery will help job seekers (including school leavers) reskill, retrain and redeploy the workforce to industries where there are skills shortages and emerging employment opportunities.

Skilling for Recovery offers Fee Free training places to eligible students and funded courses.

Student Eligibility:

If you meet the following criteria you may be eligible to enrol at SGSCC under Skilling for Recovery and receive fee-free accredited training: You must meet all of the following criteria:

  • 15 years old and over; and
  • No longer in secondary education, and
  • Live or work in NSW; and
  • Australian or New Zealand citizen, Australian Permanent Resident or a Humanitarian Visa Holder or a partner visa holder whose sponsor is a humanitarian visa holder.

And meet one of the following:

  • Aged 16 to 24 at commencement of training, regardless of employment status, including Year 12 school leavers, or
  • A person who is a recipient of a Commonwealth Government welfare benefit, or
  • An unemployed person (you do not need to be in receipt of any Commonwealth benefits or registered with Centrelink), or
  • A veteran and their partner, or
  • A person who is currently employed undertaking a specified full or part qualification in the areas such as Aged Care, Digital Skills, Disability Care, Childcare, Training and Education (TAE).
  • An employed person who is expected to become unemployed who falls into one of the following categories:
  • Stood down/ furloughed employee
  • Person who has been employed for 6 months or less
  • Low skilled/ unskilled employee
  • Workers in declining industries

See definition below for further detail.

Definition of an employed person who is ‘expected to become unemployed'

Skilling for Recovery primarily seeks to help unemployed people to re-train or for young people to start their career, but it will also support people expected to become unemployed. This can cover instances such as: companies in declining industries, people whose employment is conditional on immediately undertaking work relevant training, and workers who have been stood down or furloughed.

Below are definitions for each of the four categories:

  • Stood down/ furloughed employee: Employee that has been stood down or an employee that is at risk of becoming unemployed and requires upskilling or reskilling for a new role and employment elsewhere.
  • Person starting a job (employed for 6 months or less): employed on condition of receiving training to build capacity and capability for the job role. This would be within the first 6 months of employment.
  • Low skilled/unskilled employee: Existing employee, with or without relevant skills or previous qualification up to Certificate III, that requires training to upskill to secure ongoing employment or future employment
  • Workers in declining industries: Workers at any company in an agreed declining industry (e.g. international travel industry) who require upskilling/reskilling for redeployment.

SGSCC will advise you on course availability as well as the evidence requirements to validate your eligibility.

All Skilling for Recovery enrolments must occur no later than 31 December 2022.

See Skilling for Recovery page for further information.

Time for you to enrol:

  • The WorkSkills team are available to take your enquiry or enrolment on 02 8543 7412 during business hours
  • At the Jannali Office Reception (Mon-Fri 9am to 5pm)

Apply Now

Assessments are made against units of competency from the Graduate Certificate in Client Assessment and Case Management CHC82015.
  • Manage and promote diversity (CHCDIV003)
  • Undertake advanced client assessment (CHCCSM008)
  • Facilitate goal directed planning (CHCCSM001)
  • Lead own professional development (CHCPRP006)
  • Work with a child-focused approach (CHCFAM002)
  • Lead and influence ethical practice (BSBLDR813)
  • Implement case management practice (CHCCSM002)
  • Develop and cultivate collaborative partnerships and relationships (BSBLDR812)
  • Work with carers and/or families in complex situations (CHCCSM003)
  • Manage domestic and family violence screening and risk assessment processes (CHCDFV013)