BSB30120 Certificate III in Business St George & Sutherland Community College

BSB30120 Certificate III in Business

The nationally recognised BSB30120 Certificate III in Business is a highly regarded qualification and a great starting point for your exciting business services journey. Get a taste of different business areas and be ready to join the workforce as an administrative assistant and more.

This qualification includes:

  • Learning to use popular business software including Microsoft Office suite and Microsoft Teams
  • Responding to work health and safety issues
  • Learning to organise your time and work priorities
  • Learning to think critically, problem solve and communicate in the workplace

Employment opportunities with this qualification are:

  • Administrative assistant
  • Customer service representative
  • Receptionist
  • General clerk

What will you achieve from completing this course?

  • A nationally recognised BSB30120 Certificate III in Business
  • A strong pathway to continue your study and enhance your career opportunities

What you need to know about this course:

  • New students are expected to attend a mandatory college orientation before course commencement. Orientation times and dates will be advised after enrolment.
  • Classes commence at the beginning of week 1 of each school term
  • There is no training during school holidays
  • Students will be accepted into the class throughout the term
  • Private Facebook groups are used to share resources and learning
  • Resources are provided by SGSCC
  • WiFi is available

What resources do you need to study from home?

  • A computer with internet access
  • Email access
  • Facebook account

Course entry requirements:

  • There are no formal entry requirements for this course
  • Unique Student Identifier (can be arranged through SGSCC)
  • Pre-existing technology skills to access and navigate the internet and be able to create, open and save electronic files
  • Confidence to work independently
  • A desire to work in an administrative support role in an office environment
  • An interest in working with others

Do you need to complete any work placement hours?

No, there are no work placement hours required.

Will you need to sit for any exams?

  • No. This is a competency-based course
  • Tell us, then show us you understand and are able to implement the learning you have received
  • You will be required to competently complete assessment tasks for all 13 units of learning

Units of competency you will be studying:

  1. BSBCRT311  Apply critical thinking skills in a team environment (Core)
  2. BSBPEF201 Support personal wellbeing in the workplace (Core)
  3. BSBSUS211 Participate in sustainable work practices (Core)
  4. BSBTWK301 Use inclusive work practices (Core)
  5. BSBWHS311 Assist with maintaining workplace safety (Core)
  6. BSBXCM301 Engage in workplace communication (Core)
  7. BSBINS302 Organise workplace information (Elective)
  8. BSBLDR301 Support effective workplace relationships (Elective)
  9. BSBOPS304 Deliver and monitor a service to customers (Elective)
  10. BSBPMG430 Undertake project work (Elective)
  11. BSBTEC301 Design and produce business documents (Elective)
  12. BSBTEC303 Create electronic presentations (Elective)
  13. BSBWHS332X  Apply infection prevention and control procedures to own work activities (Elective)

Assessments are made up by a range of:

  • Case studies
  • Demonstration
  • Presentation
  • Questions & answers
  • Research report

To be deemed competent:

  • You will receive clear assessment instructions
  • You must complete all assessments to a satisfactory standard as set by your trainer
  • These are assessed by your trainer
  • Opportunities will be provided for trainers to support students and to resubmit their assessments if required

Delivery Overview:

  • Duration: 3 term course
  • Delivery Method: Online
  • Units of Learning: 13
  • Monthly Intake: Yes

Eligibility for “Skilling for Recovery” - Fee-Free nationally accredited training:

Skilling for Recovery is part of a matched funding commitment between the NSW and Australian governments under the JobTrainer Fund.

Skilling for Recovery is a key component of the State’s COVID-19 Recovery Plan.

Skilling for Recovery will help job seekers (including school leavers) reskill, retrain and redeploy the workforce to industries where there are skills shortages and emerging employment opportunities.

Skilling for Recovery offers Fee Free training places to eligible students and funded courses.

Student Eligibility:

If you meet the following criteria you may be eligible to enrol at SGSCC under Skilling for Recovery and receive fee-free accredited training: You must meet all of the following criteria:

  • 15 years old and over; and
  • No longer in secondary education, and
  • Live or work in NSW; and
  • Australian or New Zealand citizen, Australian Permanent Resident or a Humanitarian Visa Holder or a partner visa holder whose sponsor is a humanitarian visa holder.

And meet one of the following:

  • Aged 16 to 24 at commencement of training, regardless of employment status, including Year 12 school leavers, or
  • A person who is a recipient of a Commonwealth Government welfare benefit, or
  • An unemployed person (you do not need to be in receipt of any Commonwealth benefits or registered with Centrelink), or
  • A veteran and their partner, or
  • A person who is currently employed undertaking a specified full or part qualification in the areas such as Aged Care, Digital Skills, Disability Care, Childcare, Training and Education (TAE).
  • An employed person who is expected to become unemployed who falls into one of the following categories:
  • Stood down/ furloughed employee
  • Person who has been employed for 6 months or less
  • Low skilled/ unskilled employee
  • Workers in declining industries

See definition below for further detail.

Definition of an employed person who is ‘expected to become unemployed'

Skilling for Recovery primarily seeks to help unemployed people to re-train or for young people to start their career, but it will also support people expected to become unemployed. This can cover instances such as: companies in declining industries, people whose employment is conditional on immediately undertaking work relevant training, and workers who have been stood down or furloughed.

Below are definitions for each of the four categories:

  • Stood down/ furloughed employee: Employee that has been stood down or an employee that is at risk of becoming unemployed and requires upskilling or reskilling for a new role and employment elsewhere.
  • Person starting a job (employed for 6 months or less): employed on condition of receiving training to build capacity and capability for the job role. This would be within the first 6 months of employment.
  • Low skilled/unskilled employee: Existing employee, with or without relevant skills or previous qualification up to Certificate III, that requires training to upskill to secure ongoing employment or future employment
  • Workers in declining industries: Workers at any company in an agreed declining industry (e.g. international travel industry) who require upskilling/reskilling for redeployment.

SGSCC will advise you on course availability as well as the evidence requirements to validate your eligibility.

All Skilling for Recovery enrolments must occur no later than 31 December 2022.

See Skilling for Recovery page for further information.

Time for you to enrol:

  • The WorkSkills team are available to take your enquiry or enrolment on 02 8543 7412 during business hours
  • At the Jannali Office Reception (Mon-Fri 9am to 5pm)

Apply Now

Assessments are made against units of competency from the Certificate III in Business BSB30120.
  • Engage in workplace communication (BSBXCM301)
  • Support personal wellbeing in the workplace (BSBPEF201)
  • Design and produce business documents (BSBTEC301)
  • Use inclusive work practices (BSBTWK301)
  • Apply infection prevention and control procedures to own work activities (BSBWHS332X)
  • Create electronic presentations (BSBTEC303)
  • Organise workplace information (BSBINS302)
  • Support effective workplace relationships (BSBLDR301)
  • Assist with maintaining workplace safety (BSBWHS311)
  • Participate in sustainable work practices (BSBSUS211)
  • Apply critical thinking skills in a team environment (BSBCRT311)
  • Deliver and monitor a service to customers (BSBOPS304)
  • Undertake project work (BSBPMG430)