Quality Statement
Quality Statement
St George & Sutherland Community College (SGSCC) creates and provides affordable and inclusive learning opportunities that meet the needs of individuals, organisations and communities.
SGSCC believes that participation in quality life-long learning is transformational. We aim to enable our clients to climb the “ladder of learning” – and invite motivated learners to join us by starting on any rung.
SGSCC is committed to:
- Delivering high quality programs in terms of content, delivery, trainers and service
- Providing competitive and affordable courses and services
- Creating a harmonious and productive working and learning environment
- Upholding our Core Values of Collaboration, Commitment, Diversity, Integrity and Respect
To support our organisational objectives and beliefs we have a comprehensive quality, risk and compliance management program. We are committed to continuous improvement and ongoing compliance with relevant legislation, the Standards for Registered Training Organisations (2015), contract requirements, internal policies and procedures.
Our quality systems have our clients as their focus. We aim to achieve high levels of learner satisfaction and do this by identifying and implementing improvement opportunities in our service provision. This is achieved through constant revision of policies and procedures, informed by seeking and responding to internal and external feedback from learners, staff, organisations and communities we serve.