CHC52015 ACWA Diploma of Community Services - International

CRICOS Code: 089305C

Duration: 104 Weeks

Do you want to make a lasting difference in the lives of individuals seeking assistance with their own social issues? Then this course is the right course for you.

This course is is specifically designed to give you the right skills and knowledge to work with people, and assist them in seeking solutions to a range of personal and social issues. Community Services Workers work in many aspects of people’s lives and may work with children and families, senior citizens, those living with disabilities, those suffering drug and alcohol dependency, those living with a mental illness and other areas within the community.

What does this mean for you?

Real opportunities for you – So get qualified with SGSCC International and kick start your rewarding career in Community Services today.
At this level, you will have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; program coordination or the development of new business opportunities.

Australian Community Workers Association (ACWA) Accreditation

Accreditation is a public declaration of quality, it demonstrates that SGSCC is committed to being the best it can be and our course meet the exact expectations of our students and the workplace. Course accreditation standards have been set by a panel of educationalists, employers and practitioners who have worked with ACWA to determine the specific training and education needs of community workers and students. ACWA operates from the principle that high-quality education and training underpins exemplary community services. Fundamental to ACWA’s role is the protection of educational, fieldwork and practice standards to ensure community workers are well qualified. ACWA accreditation is the mark of educational quality in Australia’s community services sector.Graduates of SGSCC’s accredited course can immediately demonstrate their eligibility for membership of ACWA. This is often required by employers and when it is not, it provides graduates with a competitive edge.

What will you learn?

  • Work with people to resolve issues
  • Support people in difficult situations
  • Work intensively with clients
  • Case manage and counsel clients
  • Work with other health and human services providers on behalf of your client
  • Manage, design and deliver programs

Rewarding and fulfilling career options include:

  • Assessor
  • Community Services Worker
  • Family Support Worker
  • Client Services Manager
  • Community Development Officer
  • Service Manager
  • Program Coordinator or Manager

Delivery and assessment mode

  • Full time at Jannali
  • Assessments are competency based which means that you have to demonstrate that you are able to meet the performance criteria for each unit.
  • Assessment methods will vary including: Questions & Answers, projects, role plays, presentations, portfolios, observation.
  • Assessments will be completed in and outside of class time.
  • You should allow approximately 5-10 hours per week for self-study and out of class assessments.

Work Placement

This course requires work placement which will be organised by SGSCC. Work placement (unpaid) is a compulsory component of the course where you will be assessed in the workplace.
400 hours

Entry Requirements

  • Relevant to work in the community sector or have sufficient experience and knowledge of community work or service.
  • Must be 18 years or older
  • Upper intermediate level of English (IELTS Score of 5.5 or equivalent)

All students must undertake the following:

  • Working with Children Check
  • Criminal Record Check

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Assessments are made against units of competency from the Diploma of Community Services CHC52015.
  • Assess co-existing needs (CHCCCS004)
  • Manage work health and safety (HLTWHS004)
  • Provide advocacy and representation services (CHCADV002)
  • Facilitate workplace debriefing and support processes (CHCMGT005)
  • Manage and promote diversity (CHCDIV003)
  • Reflect on and improve own professional practice (CHCPRP003)
  • Recognise and respond to crisis situations (CHCCCS019)
  • Develop, facilitate and review all aspects of case management (CHCCSM005)
  • Facilitate responsible behaviour (CHCCCS009)
  • Manage legal and ethical compliance (CHCLEG003)
  • Analyse impacts of sociological factors on clients in community work and services (CHCDEV002)
  • Confirm client developmental status (CHCDEV001)
  • Develop and implement service programs (CHCCCS007)
  • Develop workplace communication strategies (CHCCOM003)
  • Work within organisation and government structures to enable community development outcomes (CHCCDE012)
  • Apply specialist interpersonal and counselling interview skills (CHCCSL002)