CHC42015 Certificate IV in Community Services - International

CRICOS Code: 0100183

Duration: 52 Weeks

Is it time to take the next step in your career in community services? Then this course is the right option for you.

This course reflects the role of community service workers who design and deliver person-centred services to individuals and/or groups. Workers may provide support, advocacy or interventions to individual clients, groups or communities across a range of services. At this level, workers may be autonomous with limited responsibility within established parameters and may be required to supervise and lead other workers in projects or teams. Work may take place in a range of community service, casework or case management contexts.

As a Community Services Worker you are employed in a job where you can empower groups in your community. This role is a rewarding job and a great way to give back to your community by making a difference in people’s everyday lives.

What you will learn

  • Providing direct support to individuals, or groups of individuals
  • Supervising and leading other workers in projects or teams
  • Delivering person-centred services to individuals and groups

Rewarding and fulfilling career options Include:

  • Case Worker
  • Community Education Worker
  • Family Support Worker
  • Outreach Officer

With further study become a:

  • Team leader
  • Supervisor
  • Manager

Delivery and assessment mode

  • Full time at Jannali
  • Assessments are competency based, which means that you have to demonstrate that you are able to meet the performance criteria for each unit
  • Assessment methods will vary including questions and answers, projects, role plays, presentations, portfolios, and observation.
  • Assessments will be completed in and outside of class time
  • You should allow approximately 5-10 hours per week for self-study and out of class assessments

Work Placement

This course requires work placement which will be organised by SGSCC. Work placement (unpaid) is a compulsory component of the course where you will be assessed in the workplace.
80 hours

Entry requirements:

  • Must be 18 years or older
  • Upper intermediate level of English (IELTS Score of 5.5 or equivalent)

All students must undertake the following:

  • Working with Children Check
  • Criminal Record Check

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Assessments are made against units of competency from the Certificate IV in Community Services CHC42015.
  • Develop strategies to address unmet needs (CHCCCS008)
  • Assess co-existing needs (CHCCCS004)
  • Respond effectively to behaviours of concern (CHCCCS020)
  • Use communication to build relationships (CHCCOM002)
  • Promote Aboriginal and/or Torres Strait Islander cultural safety (CHCDIV002)
  • Work with diverse people (CHCDIV001)
  • Recognise and respond to crisis situations (CHCCCS019)
  • Demonstrate leadership in the workplace (BSBLDR411)
  • Facilitate the interests and rights of clients (CHCADV001)
  • Work within a community development framework (CHCCDE003)
  • Develop and maintain networks and collaborative partnerships (CHCPRP001)
  • Work legally and ethically (CHCLEG001)
  • Confirm client developmental status (CHCDEV001)
  • Maintain work health and safety (HLTWHS003)
  • Facilitate individual service planning and delivery (CHCCCS006)