ICT20115 Certificate II in Information, Digital Media and Technology

Are you interested in a career in Informational and Communication Technology? Are you looking for an entry-level course that will teach you the basics so that you can assess if this is for you? Then this is the right course for you.

Gain an introduction to computer systems and hardware, digital media technology and how to problem-solve routine IT malfunctions. You will learn how to operate database applications, maintain IT system integrity and detect spam. These new skills could lead you to work as an office assistant, records assistant or in junior office support.

This qualification includes:

  • Contributing to health and safety of self and others in the workplace
  • Foundation skills and knowledge to use information and technology in any industry

Employment opportunities with this qualification are:

  • Data Entry Operator
  • Junior Office Support
  • Office Assistant

What will you achieve from completing this course?

  • A nationally recognised ICT20115 Certificate II in Information, Digital Media and Technology
  • Skills to work and communicate effectively in an information technology environment
  • Skills to use computer operating systems and hardware

What you need to know about this course:

  • New students are expected to attend a mandatory college orientation before course commencement. Orientation times and dates will be advised after enrolment.
  • Classes commence at the beginning of week 1 of each school term
  • Students will be accepted into the class throughout the term
  • You will need to plan for approximately 4-6 hours a week at home to complete assessment tasks
  • There is no training during school holidays
  • Private Facebook groups are used to share resources and learning
  • Resources are provided by SGSCC
  • Student lounge available
  • WiFi available

What resources do you need to study from home?

  • A computer with internet access
  • Email access
  • Facebook account

Course entry requirements:

  • There are no formal educational requirements for entry into this course
  • Recognition for units may be granted based on previous learning, studies, work and/or life experiences
  • Complete an SGSCC English language, literacy and numeracy assessment to determine that the student has sufficient skills to complete the course
  • Access to computer/internet
  • Facebook account for private class communication and access to learning resources (assistance creating an account can be arranged through SGSCC)
  • Note-taking materials
  • Unique Student Identifier (can be arranged through SGSCC)

Units of Competency you will be studying:

  1. BSBWHS201 Contribute to health and safety of self and others
  2. BSBSUS201 Participate in environmentally sustainable work practices
  3. ICTICT201 Use computer operating systems and hardware
  4. ICTICT202 Work and communicate effectively in an ICT environment
  5. ICTICT203 Operate application software packages
  6. ICTICT204 Operate a digital media technology package
  7. ICTWEB201 Use social media tools for collaboration and engagement
  8. ICTICT209 Interact with ICT clients
  9. ICTICT205 Design basic organisational documents using computing packages
  10. ICTICT206 Install software applications
  11. ICTICT210 Operate database applications
  12. ICTSAS206 Detect and protect from spam and destructive software
  13. ICTSAS202 Apply problem-solving techniques to routine ICT malfunctions
  14. ICTICT211 Identify and use basic current industry-specific technologies

Do you need to complete any work placement hours?

  • No, this course offers a simulated learning environment within SGSCC.

Will you need to sit for any exams?

  • No. This is a competency-based course
  • Tell us, then show us you understand and can implement the learning you have received
  • You will be required to competently complete assessment tasks for all 14 units of learning

Assessments are made up of a range of:

  • Case studies
  • Demonstration
  • Observation
  • Presentation
  • Questions & answers
  • Research report

To be deemed competent:

  • You will receive clear assessment instructions
  • You must complete all assessments to a satisfactory standard as set by your trainer
  • These are assessed by your trainer
  • Opportunities will be provided for trainers to support students and to resubmit their assessments if required

When you have completed and been deemed competent you can:

Progress with SGSCC to the BSB20115 Certificate II in Business, BSB40515 Certificate IV in Business Administration, or BSB42015 Certificate IV in Leadership and Management

Eligibility for Subsided Training under the Smart & Skilled Training Program

This training is subsidised by the NSW Government under the Smart & Skilled Training Program. To be eligible you must be

  • an Australian Citizen/Perm Resident/NZ citizen/humanitarian visa holder
  • aged 15 years or older, and
  • live or work in New South Wales, and
  • no longer be at school or equivalent

See Smart & Skilled page for further information

Eligibility for “Skilling for Recovery” - Fee-Free nationally accredited training

Skilling for Recovery is a NSW Government initiative to deliver JobTrainer funding in NSW. It provides free certificate, diploma and short course training to eligible applicants. If you meet the Smart & Skilled Program eligibility above and one of the following you could complete this course fee-free:

  • Unemployed (with or without a benefit); or
  • At risk of unemployment; or
  • 17-24 years old (employed or not)

See Skilling for Recovery page for further information.

Fees and Payment options:

  • $1,050 (maximum Smart and Skilled student fee)
  • $2,000 (fee for those who are ineligible for Smart and Skilled)
  • Pay in full or interest-free monthly payment plan available
  • By Cash, EFTPOS, Visa or MasterCard

Time for you to enrol:

  • The WorkSkills team are available to take your enquiry or enrolment on 8543 7412 during business hours
  • At the Jannali Office Reception (Mon-Fri 9 am to 5 pm)
ICT20115 Certificate II in Information, Digital Media and Technology

<p><p>Are you interested in a career in Informational and Communication Technology? Are you looking for an entry-level course that will teach you the basics so that you can assess if this is for you?


2021-07-26 2021-07-26
Venue TBA
Delivery: Thursday 9:30am-2:30pm
Duration: 3 term course
Units of Learning: 14
Monthly Intake: Yes

If there isn't a class to suit you, please the waiting list.